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Tenants - Your quick Questions answered!


Rightmove recently published some questions to frequently asked questions from tenants which we thought were really useful – so here at SurreyLets we have added a few more to the list to share with you.

Did you know that it's illegal for an agent to charge you to view a property? However, once you've found a house you like and the agent and landlord have offered you the property, you should expect to pay admin fees before moving in

The Landlord has to by law provide you with a Gas Safety Certificate every year after the boiler and gas appliances have been inspected

When it comes to deposits, in England and Wales, there are no fixed amounts or restrictions on how much deposit you have to put down – it's at the agent or landlord's discretion (although a landlord in Scotland cannot legally ask for more than two month's rent as a deposit).

You will need to purchase a contents insurance policy to the value of possessions you are bringing into the property. SurreyLets advise you to have specialist insurance which covers both their own belongings and those of the landlords against accidental damage caused by you

Need to fill a room fast? You can't sublet one of the rooms in the property unless your tenancy agreement states otherwise – if in doubt it's best to ask your landlord directly as they can evict you for breach of contract if they find out you have been doing so.

It is a legal requirement that all deposits are held in a government-backed Tenancy Deposit Protection Scheme. The Landlord or Agent should can also provide details of where your tenancy deposit is being held.Fancy doing some DIY?

Before you start painting the walls or adding a bit of personality to the décor, make sure you ask for your landlords' permission. If you ask nicely – they might even do it for you!

Did you know the contractual relationship a Tenant has is with the Landlord and not the Letting Agent, the Tenants are the client of the Landlords and the Landlord is the client of the Agent. The Agent has a duty of care to the Tenants.

Should your landlord be simply dropping in? Is your landlord popping round without telling you? According to the Housing Act 1988, your landlord must give you at least 24 hours' notice before they can enter the property. (Unless in acute emergency to make the property safe)

When it comes to maintenance, your landlord is responsible for ensuring anything to do with water/gas pipes, broken boilers, radiators etc are in working conditions. So any issues with these – tell your landlord right away and don't attempt a DIY fix job!

There's different levels of tidiness from home to home but ensure you do a bit of spring cleaning regularly as it is unlikely, but if a court agree it is reasonable, you could be evicted from the property if it is too untidy.

Off on your holiday? If you're planning on going away for longer than 14 days, you should tell your landlord. If you don't and anything happens whilst you're away, it may invalidate their insurance policy.

Rent-rise? Again? Your landlord cannot legally increase the rent cost agreed during a fixed-term tenancy agreement, unless you have explicitly given them your permission.

Feeling it's time for a furry friend? You can keep pets living in a rented property as long as it is not forbidden in your contract or you've spoken to your landlord and they have agreed. There may be a further deposit implication if they do agree you can have a pet.

If you have any question about renting a property, please don't hesitate to give us a call! SureyLets 01483 282470

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SurreyLets is a specialist and dedicated Letting Agent specialising in Residential lettings and Property Management. We are based in East Horsley and cover the Guildford to Leatherhead corridor and all the villages and towns in between. Our properties are a selection of Surrey's finest homes, family homes and flats apartments and annexes. In Surrey there is demand from a plethora of tenants requiring anything from studio apartments through to corporate lettings and fine Traditional Surrey Homes.
Are you looking to Let your Property or to Rent a property in Surrey?

SurreyLets is a specialist letting agency covering the Guildford to Leatherhead area and specialises in property across Surrey for rental. SurreyLets have houses and flats for rental in the Guildford to Leatherhead area

Do you have a property to let?

Surreylets require property to let in the Cobham and Esher areas, Property to Let in East Horsley, West Horsley and Effingham areas, Property to rent in Guildford and Property to rent in Leatherhead, The Bookhams and Fetcham. Surreylets also let properties in Weybridge and Walton on Thames.

Surreylets constantly require family home, executive homes, flats and annexes to let in all Surrey Villages and would be delighted to offer you a free appraisal of your home and to discuss SurreyLets specialist Landlords Services.

If you are a new Landlord, please look at SurreyLets testimonials and read through the Landlords Guide to Letting. SurreyLets have a wide range of properties to let, to view those currently available please look at out Properties to rent section.

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